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Quality of Life Survey V (2017)

The biennial Quality of Life (QoL) survey measures the quality of life, socio-economic circumstances, attitudes to service delivery, psycho-social attitudes, value-base and other characteristics of the GCR. It serves as a tracking and diagnostic tool, affording a rich information resource for policy makers and the public wanting to see where progress is being made, and where concerns remain.

The first QoL survey, with 6 636 respondents in Gauteng and the economic hotspots in the broader GCR, was commissioned in 2009. A second QoL survey was completed in 2011, this time with 16 729 sample points across Gauteng. The third QoL survey conducted in 2013 saw the initiation of a provincial/local sphere partnership and provided data to ward level, with a massive sample of 27 490 respondents. The fourth QoL survey commissioned in 2015 was the largest social attitudes survey ever conducted in the Gauteng province, boasting over 30 000 respondents.

The fifth QoL survey builds on the success of the first four surveys and will provide robust results at provincial, municipal and ward levels, with data from over 31 000 respondents. The three metros – Ekurhuleni, Johannesburg and Tshwane –have contributed significant funding, allowing us to realise a ward-representative sample and to facilitate a robust working partnership across the various spheres of government in the GCR. The questionnaire has been refined and, with input from a range of stakeholders, tries to get to the heart of some of the key challenges facing the GCR. In the 2017 QoL survey, respondents are being asked over 200 questions, covering topics such as basic services, satisfaction with government, transport and mobility, livelihoods, local community and neighbourhood dynamics, health and well-being, migration, as well as political and social values and attitudes. Many questions remain unchanged from previous QoL surveys, meaning that the data will be able to tell us about changes in the GCR over time.

Below GCRO's executive director, Dr Rob Moore, discusses the 2017 survey for Joburg Today.


Fieldwork for the 2017 QoL survey is testing an exciting new model. ResearchGo, an entity of the University of Johannesburg, is contracting the data collectors through Harambee youth employment accelerator. Through this initiative, 280 unemployed young Gauteng residents will gain not only work experience and an opportunity to earn an income, but will also receive extensive skills training. ResearchGo is also making use of innovative technology, and working closely with GCRO, to enable live monitoring of data, to support the highest possible quality and accuracy in data collection.

The survey aims to equip all spheres of government with critical, local-level data needed to ensure the effectiveness of their programmes. The large sample increases GCRO’s ability to analyse, map and model the data through the enhanced capabilities and methods. As in previous surveys Professor Emeritus Paul Fatti (University of the Witwatersrand) has assisted the GCRO team in ensuring the quality of the survey design, and sampling methodology.

Quality of Life Survey Data (2015 and earlier)

QoL Viewer

Ward profile viewer

GIS Website

Other Quality of Life Surveys

Quality of Life Survey IV (2015)

Quality of Life Survey III (2013)

Quality of Life Survey II (2011)

Quality of life survey I (2009)

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